Privacy Policy

Effective Date: 01/11/24

Welcome to inkandstitch.co.uk (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://www.inkandstitch.co.uk/ (“the Site”). By accessing or using our Site, you agree to the practices described in this Privacy Policy.


Information We Collect

We collect the following types of information when you use our Site:

1. Personal Data

Information you voluntarily provide, such as:

  • Your name
  • Email address
  • Phone number
  • Any additional details shared via our contact form

2. Usage Data

Automatically collected data, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each
  • Dates and times of your visits

How We Use Your Information

We use the information we collect to:

  1. Provide and Maintain Services: Deliver the features and functionality of our Site.
  2. Communicate with You: Respond to your enquiries, send updates, and provide customer support.
  3. Improve Our Website: Analyse usage data to enhance performance, design, and usability.

Disclosure of Your Information

We do not sell or trade your personal data. However, we may share it in the following situations:

  1. Service Providers: Third-party companies providing services like hosting and email delivery. They are contractually required to protect your information.
  2. Legal Compliance: When required by law or in response to lawful requests from public authorities.

Security of Your Information

We take reasonable steps to protect your personal data through administrative, technical, and physical safeguards. However, no method of online transmission or storage is completely secure. Please be aware of these limitations when providing your information.


Your Data Protection Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data, under certain conditions.
  • Right to Restrict Processing: Limit the use of your data in specific circumstances.
  • Right to Object: Oppose the processing of your data for certain purposes.
  • Right to Data Portability: Transfer your data to another organisation or yourself.

We respond to requests within one month. Contact us at sales@inkandstitch.co.uk to exercise your rights.


Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and track activity on our Site. Cookies may include anonymous unique identifiers. You can adjust your browser settings to refuse cookies, but this may limit some functionality of the Site.


Third-Party Links

Our Site may link to external websites or services not controlled by us. We are not responsible for their content, privacy practices, or policies. Please review the privacy policies of third-party websites before interacting with them.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this page regularly.


Contact Us

For questions, concerns, or data protection requests, contact us:


Consent

By using our Site and providing your personal information, you consent to the collection, use, and disclosure of your data as outlined in this Privacy Policy.


Thank you for trusting Ink and Stitch. We are committed to safeguarding your privacy and providing a secure online experience.