Payment Options

Paying for your first order is simple. We accept:

  • Credit/Debit Card
  • PayPal
  • BACs
  • Cheque

Delivery Options

Standard Delivery (UK & Ireland)

5-7 working days                      

£8.99

Standard delivery is available for all orders, including those with custom logos. Delivery is FREE on orders over £150 NET. For deliveries outside the UK, please allow an additional 3 business days. If you need expedited shipping, please contact us to discuss options. Your estimated delivery date will be shown at checkout or can be confirmed over the phone.

Free Standard Delivery

5-7 working days                       

 FREE on orders over £150 NET

Free delivery is available when you spend over £150. Your items will arrive within 5-7 working days. For deliveries outside the UK, please allow an additional 3 business days. Contact us if you require faster delivery options.

Click & Collect at Ink & Stitch HQ

5-7 Working Days             

FREE

Available for customers within a 40-mile radius of our Norwich store (NR13 6LH) . You will receive an email notification when your order is ready for collection.

Additional Delivery Options

We offer various delivery options for locations outside the UK. Standard delivery to mainland UK, Ireland, and the Netherlands is free for orders over £150 or £5.99 for orders below that amount. Deliveries to the Scottish Highlands, Northern Ireland, and the Channel Islands/Isle of Man incur a £20 charge and may take an additional two business days. Delivery times are estimated and cannot be guaranteed.

International Delivery

Dispatch Times

  • Products without logos or customization typically take 3-4 working days for processing, with delivery in 5-7 working days.
  • Customised products with logos may take 5-7 working days from artwork approval.
  • During peak times, these estimates may extend. Our customer service team will keep you updated on any delays and can provide alternatives if needed.
  • In the event of shortage or damage, retain the carrier’s receipt and notify Ink and Stitch. within 48 hours of delivery.

Delivery Tracking

For order inquiries, contact our customer service team at +44 1603 952989 or email 

sales@inkanstitch.co.uk.

Lines are open Monday to Friday, 9 am to 5 pm, and Saturday, 10 am to 12 pm.

Shipping Costs (by region)

Ireland

£12.99

Jersey & Guernsey

£14.99

Isle of Wight 

£14.99

Scottish Highlands & Islands

£14.99

Belgium, France, Germany, Monaco, Netherlands

£14.99

Austria & Denmark 

£17.99

Eastern Europe & Scandinavia

£17.99

Norway & Switzerland

£24.99

Bosnia & Herzegovina, Iceland, Hungary, Turkey, Serbia & Montenegr

£34.99

United States & Tunisia

£54.99

Australia

£74.99

For shipping to other locations, please call 01603 952989 for additional information.